Privacy Policy

Introduction

Ingenrix LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

Data We Collect

We collect information that you provide directly to us and information that is automatically collected when you visit our website.

Information You Provide

When you contact us through our contact form, we collect:

• Name
• Email address
• Company name (optional)
• Project details and any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Data

We use the information we collect for the following purposes:

• To respond to inquiries: We use your contact information to respond to your questions, provide quotes, and communicate about potential projects.
• To operate and improve our website: We use technical data to analyze website performance, understand user behavior, and improve the user experience.
• For security and fraud prevention: We use collected data to protect against unauthorized access, fraud, and other security threats.
• For legal compliance: We may use your data to comply with applicable laws, regulations, and legal processes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit our contact form, you provide consent for us to process your information to respond to your inquiry.
• Legitimate interests: We process technical and analytics data to maintain and improve our website, ensure security, and understand how visitors use our site.
• Legal obligations: We may process data to comply with applicable laws and regulations.

Sharing and Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These parties include:

• Hosting providers: Our website is hosted on modern cloud platforms that process data on our behalf.
• Email service providers: We use email services to send and receive communications related to your inquiries.
• Analytics providers: We use analytics services to understand website usage and improve our services.

These third parties are contractually obligated to protect your data and only process it for the purposes we specify. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to collect and store information about your preferences and browsing activity. We use cookies for:

• Website analytics to understand how visitors use our site
• Improving website functionality and user experience
• Remembering your preferences and settings

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form data: We retain contact inquiries for up to 3 years, unless you request deletion or we are required to retain it longer for legal purposes.
• Analytics data: We retain analytics and technical data only as long as needed for trend analysis and website performance monitoring, typically up to 26 months.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using HTTPS/TLS
• Access controls and authentication measures
• Regular security assessments and updates
• Working only with reputable vendors who maintain high security standards

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and countries within the European Union. These countries may have data protection laws that differ from those in your country.

When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your information, including contractual obligations with our service providers and compliance with applicable data protection regulations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access: You can request a copy of the personal information we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete information.
• Right to erasure: You can request that we delete your personal information in certain circumstances.
• Right to restrict processing: You can request that we limit how we use your personal information.
• Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
• Right to data portability: You can request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: